Before you plan your journey

Puente Oriente connects China, Mexico and Latin America through travel, business and destination services. Operating from Mexico City, we support Mexican clients traveling to China, agencies and companies visiting Mexico and South America, and Chinese residents in Mexico seeking international journeys, visa assistance or corporate team experiences. Our team communicates in Spanish, Chinese and English.

Yes. We create proposals for individuals, families and private groups, with leisure, cultural, experiential and exploration themes. Accommodation, pace and services are tailored to your preferences and budget.

Our team communicates in all three languages. Tell us which language you need for guiding, interpretation or accompaniment; availability and scope will be confirmed in the proposal.

Yes. We can coordinate hotels, vehicles, transfers, interpretation and destination programs for business visits, delegations, trade fairs and corporate groups.

Yes. We prepare B2B proposals for leisure, groups, corporate travel and exhibitions in Mexico and Latin America. Contact admin@puenteoriente.mx.

You can request individual services or a complete program. We will assess availability, scope and conditions for your dates and cities.

We can assess projects for groups of more than 20. Share estimated numbers, luggage, languages and the agenda so hotels, vehicles and coordination can be planned.

Yes. We design local outings, incentives, annual events and employee trips in Mexico or abroad, from groups of 10 to larger projects. Programs depend on objectives, budget and resource availability.

Yes. We can combine Mexico and South American destinations including Peru, Argentina, Brazil, Chile and Colombia for leisure or business, with one point of contact. Routing and services are confirmed for each project.

Only when expressly listed as included. The proposal identifies flights, hotels, transport, activities, taxes and other items so you can check the scope before booking.

Yes. We can assist throughout the application process with document review and preparation, forms, appointments, itineraries and travel documents, according to the destination and applicant profile. The final decision rests with the embassy, consulate or competent authority. Puente Oriente does not guarantee approval.

Before confirmation, you receive the amount, currency, inclusions, quotation validity, any deposit, balance and available payment methods in writing. This website does not process payments.

Tell us before confirming your booking. We will explain the information needed and the invoicing arrangements for the services you book. Do not include tax documents in the initial inquiry form.

Conditions depend on the selected services and rates and must be provided in writing before booking. Send requests to sales@puenteoriente.mx. Availability, justified charges and applicable refunds will be reviewed, without limiting your statutory rights.

Contact us once you know your dates and approximate group size. Trade fairs, busy seasons, specific languages and large groups may need more lead time. Timing and availability are confirmed for each project.

No. It creates a summary for you to review and confirm. You then choose WhatsApp or email and send the draft from that app. Confirming a summary does not make a booking or a payment.

We coordinate operations from Mexico City. Contact Carlos or Marcos on WhatsApp, sales@puenteoriente.mx for travel or admin@puenteoriente.mx for partnerships. Arrange any in-person meeting with the team in advance.

We provide follow-up and coordination support for agreed services. Contacts and service hours are confirmed before travel; we do not offer a general 24-hour coverage promise.

Our About Us page includes company and RNT information. Request the certificate from admin@puenteoriente.mx to review the details before booking.